As social media platforms are getting more and more competitive, Facebook is looking to find ways to make it easier for Page managers to respond to customers and potential customers’ message queries.
As Polarity Technologies Ltd has learned from Social Media Today, the tech giant has recently added a new toggle which enables users to switch from their personal account to a business account in less than a second.
We have found out that this can be easily done by tapping and holding your profile photo in Messenger.
It’s worth mentioning that Facebook Page Manager and Creator Studio can still be used. The new feature will just be an alternative tool for Page managers to help them reply promptly to business messages and stay on top of their game.
“The new business inbox in Messenger will make it easy and convenient for businesses to respond quickly. Businesses can also choose to receive notifications in the Messenger app to remind them to get back to customers in a timely manner”, Facebook said.
As Polarity Technologies has found out from Social Media Today, the new business inbox is now being rolled out on iOS and will be coming to Android soon.